Legal

88starz Privacy Policy

Your privacy matters to us. This page explains exactly what personal data 88starz collects, why we collect it, how we use it, and what rights you have over your own information.


Last updated: 1 January 2025

01 Overview

This Privacy Policy explains how 88starz ("we", "us", "the platform") collects, uses, stores, and protects the personal data of players and visitors who use the 88starz website and mobile app. It applies to all users, including those based in Bangladesh and elsewhere.

At 88starz, we take data privacy seriously. We only collect the information we genuinely need to run the platform, process your transactions, and keep your account secure. We do not sell your personal data to third parties, and we do not use it for purposes beyond what is described in this policy.

By registering an account or using the 88starz platform in any way, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.

Plain Language Commitment: We've written this Privacy Policy in plain English so that every 88starz player — regardless of their background — can understand exactly what happens to their data. If anything is unclear, contact us at [email protected] and we'll explain it directly.

02 Data We Collect

88starz collects two categories of data: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

  • Full name and date of birth
  • Email address and phone number
  • Residential address
  • Payment details including bKash number, Nagad number, Rocket number, or bank account details
  • Identity documents submitted for verification (national ID, passport, or driving licence)
  • Any information you provide when contacting our support team

Information collected automatically:

  • IP address and approximate location
  • Device type, operating system, and browser version
  • Pages visited and time spent on the platform
  • Game activity including bets placed, games played, and session duration
  • Login timestamps and frequency of access
  • Cookie and tracking data (see Section 6)
Data Type Why We Collect It Legal Basis
Name & date of birth Age verification and account identity Legal obligation
Contact details Account communication and support Contract performance
Payment details Processing deposits and withdrawals Contract performance
Identity documents KYC and anti-fraud verification Legal obligation
Device & IP data Security monitoring and fraud prevention Legitimate interest
Game activity Platform improvement and responsible gaming Legitimate interest

03 How We Collect It

88starz collects your personal data through several channels. Understanding where your data comes from helps you stay informed about what information the platform holds about you.

  • Registration form: When you create your 88starz account, you provide your name, date of birth, email, phone number, and address directly.
  • Verification process: When you submit identity documents to complete KYC verification, those documents and the data within them are collected and stored securely.
  • Deposits and withdrawals: When you make a payment, your payment method details are collected to process the transaction.
  • Platform usage: As you browse and play on 88starz, data about your activity is collected automatically via cookies, server logs, and analytics tools.
  • Support interactions: When you contact our support team via live chat or email, the content of those conversations is recorded and stored.
  • Promotional participation: If you opt in to promotions or surveys, any information you provide in that context is also collected.

Third-Party Sources: In some cases, 88starz may receive data about you from third-party identity verification providers or fraud detection services. This data is used solely for the purpose of verifying your identity and protecting your account.

04 How We Use Your Data

88starz uses your personal data only for legitimate purposes directly related to running the platform and serving you as a player. We do not use your data for purposes you would not reasonably expect.

  • Account management: To create, maintain, and secure your 88starz account.
  • Identity verification: To confirm your age and identity in compliance with our legal obligations.
  • Payment processing: To process deposits, withdrawals, and refunds accurately and securely.
  • Customer support: To respond to your queries, complaints, and requests in a timely manner.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and unauthorised account access.
  • Responsible gaming: To monitor your gaming activity and identify patterns that may indicate problem gambling, so we can offer appropriate support tools.
  • Platform improvement: To analyse how players use 88starz and improve the overall experience, game selection, and performance.
  • Marketing communications: To send you promotional offers and updates — but only if you have opted in to receive them. You can opt out at any time.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.

Marketing Opt-Out: If you no longer want to receive promotional emails or SMS messages from 88starz, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting us at [email protected]. Opting out of marketing does not affect your ability to use the platform.

05 Sharing Your Data

88starz does not sell your personal data to any third party. We only share your data in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.

  • Payment processors: bKash, Nagad, Rocket, and banking partners receive the payment details necessary to process your transactions. They are bound by their own privacy and security obligations.
  • Identity verification providers: Third-party KYC services may receive copies of your identity documents to verify your age and identity. These providers are contractually obligated to handle your data securely.
  • Fraud detection services: Automated fraud detection tools may process your IP address, device data, and transaction history to identify suspicious activity.
  • Regulatory and legal authorities: If required by law, court order, or a regulatory authority, 88starz may be obligated to disclose your personal data. We will only do so to the extent required and will notify you where legally permitted.
  • Group companies: 88starz may share data with affiliated companies within the same corporate group for internal administrative purposes, subject to the same privacy protections described in this policy.

All third parties with whom 88starz shares data are required to implement appropriate technical and organisational security measures to protect your information. We do not permit third parties to use your data for their own marketing purposes.

06 Cookies & Tracking

88starz uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here is a breakdown of the types of cookies we use.

Cookie Type Purpose Can Be Disabled?
Essential cookies Keep you logged in and make the platform function correctly No — required for the site to work
Analytics cookies Track page visits and user behaviour to improve the platform Yes — via cookie settings
Preference cookies Remember your language, display settings, and game preferences Yes — via cookie settings
Security cookies Detect fraud and protect your account from unauthorised access No — required for account security

You can manage your cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some features of the 88starz platform. Disabling essential or security cookies may prevent you from logging in or using the platform at all.

07 Data Retention

88starz retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods are as follows:

  • Account data: Retained for the duration of your account and for a minimum of 5 years after account closure, in line with anti-money laundering regulations.
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction.
  • Identity documents: Retained for the duration of your account and for 5 years after closure.
  • Support communications: Retained for 2 years from the date of the interaction.
  • Marketing preferences: Retained until you withdraw consent or close your account.

Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you.

08 Data Security

88starz takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

  • SSL encryption: All data transmitted between your device and the 88starz platform is encrypted using industry-standard SSL/TLS protocols.
  • Secure storage: Personal data and payment information are stored on secure servers with restricted access controls.
  • Access controls: Only authorised 88starz staff with a legitimate need to access your data are permitted to do so. All staff access is logged and monitored.
  • Two-factor authentication: 88starz supports two-factor authentication on player accounts to add an extra layer of security.
  • Regular security audits: Our systems are regularly reviewed and tested to identify and address potential vulnerabilities.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your 88starz account has been compromised, contact our support team immediately at [email protected].

09 Your Rights

As an 88starz player, you have a number of rights over your personal data. These rights are listed below. To exercise any of them, contact us at [email protected] with your request. We will respond within 30 days.

Right of Access

Request a copy of all personal data 88starz holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold about you.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to hold it.

Right to Restriction

Ask us to limit how we process your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format to transfer elsewhere.

Right to Object

Object to processing based on legitimate interest, including direct marketing.

Note: Some rights may be limited where 88starz has a legal obligation to retain or process your data — for example, transaction records required under anti-money laundering law. We will always explain clearly if a right cannot be fulfilled and why.

10 Minors

88starz is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you are a parent or guardian and believe that a minor has used the 88starz platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

11 Policy Changes

88starz may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players via email or an in-platform notification.

The updated policy will always be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how 88starz handles your personal data. Your continued use of the platform after any update constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a privacy-related concern, please get in touch with the 88starz team. We aim to respond to all privacy requests within 30 days.

For privacy complaints that cannot be resolved through our support team, you may escalate the matter to the relevant data protection authority in your jurisdiction.


How 88starz Protects Your Privacy

Privacy at 88starz isn't just a legal requirement — it's a core part of how we operate. Here's what we do to keep your data safe.

SSL Encryption on Every Page

Every page of the 88starz platform is protected by SSL encryption. Whether you're logging in, making a deposit, or browsing games, your connection is always secure and your data is always encrypted in transit.

Secure Data Storage

Your personal data and payment details are stored on secure, access-controlled servers. Only authorised 88starz staff with a genuine need can access your information, and all access is logged and audited.

We Never Sell Your Data

88starz does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to run your account, process payments, and keep the platform secure.

Transparent KYC Process

When we ask for identity documents, we tell you exactly why we need them, how they'll be stored, and how long we'll keep them. KYC at 88starz is a legal requirement, not a data grab — and we handle your documents with care.

You Control Your Marketing Preferences

88starz only sends promotional messages to players who have opted in. You can change your marketing preferences or unsubscribe entirely at any time — no questions asked, no impact on your account.

Clear Data Retention Limits

We don't hold your data indefinitely. 88starz has defined retention periods for every category of data we collect. Once those periods expire, your data is securely deleted or anonymised — no exceptions.


Join 88starz

Play at 88starz — Your Data, Your Control

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Gambling is for entertainment only and is strictly for players aged 18 and above. If gambling is affecting your life or the lives of people around you, please visit our Responsible Gaming page for tools and support resources.